DEXsights™

We help modern leaders embrace the new employee digital experience management culture.

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our story and what we do

We've developed science-based digital assessment offerings to help today's technology-dependent leaders identify and close the gaps between technology management capabilities and employee's digital experiences. Our AI-augmented Human Digital Twins (HDT) examine digital workgroups to produce actionable leadership recommendations that improve employees' productivity and satisfaction with business technology (SaaS, IT, service catalogs and portals, CRM platforms, software engineering platforms, etc.) by reducing digital friction.

Increased technology in workplaces has equated to less business success, not more. The game has changed. Research shows that 69% of employees experience productivity loss from negative digital experiences, and just 1% of companies clearly understand digital employee experience (DEX).

The results are today's top business problems of high turnover, difficulty recruiting, lower profit margins, and higher costs. All are common symptoms in firms without the co-creation of optimized DEX.

Typically, our prospects suffer from poor DEX and want to optimize it.

Today's employees need great DEX—they demand it because they literally can't work without it. Still, 90% of C-suite executives say their company pays attention to employee needs when introducing new technology, but only 53% of staff agree.

Sadly, leaders haven't yet resolved this issue. Which is why we focus on it. We believe that poor DEX is the cause of many current business problems.

This journey has taken us from ordinary leaders to internationally known experts in our topic. We've lived it, conquered it, and now we're sharing it. You can, too.

Our AI-augmented Consulting Approach

By pioneering our "Closed AI Loop" approach to DEX, we do in hours what used to take months.
(And we do it for a fraction of the cost.)

Instead of months of disruption, 100s of thousands of dollars in costs, and variable results, you get precise results laser-focused on your offering in less than a week.

 

AI-augmented Consulting

For any technology product, service, or team, our AI:

  • Harnesses the digital experiences of employees.
  • Finds and ranks sources of digital friction.
  • Creates a clear remediation plan specific to your situation.
 

How "Closed AI Loop" Works

Control remains in human hands as AI assists:

  1. Our experts capture employees' digital experiences remotely across your firm.
  2. Our AI spots issues and options in the DEX and plots a solution roadmap.
  3. Our experts verify results against our independent, AI-curated DEX peer benchmarks and share.
 

Faster, More Accurate, Affordable, and Less Biased

  • Real-time results. Completed engagements in days.
  • Lower cost. Faster results mean lower prices.
  • More consistent. AI never misses a thing.
  • No surprises. 1 price. 1 product. 1 set of results.
  • Unintrusive. 100% off-site. We gather all data remotely.
  • Less bias. AI-generated results are data-driven and emotion-free.
  • You won't be training us. We're experts, and our proprietary AI makes us even better.
  • Our AI learns. The more we do, the better it gets.
  • We make you look smarter. What we do, you can't do alone.
  • Our foundation is solid. Decades of science plus today's AI.
  • We know your business and technology. We've worked with hundreds of firms.
  • We always deliver actionable plans. Get results, not hand waving.
  • We talk in plain, clear language. Simple words, robust solutions.
  • We want to solve your issue, not sell our next gig.
  • We'll show you the value. Business Value at Risk™ drives our results.
  • We'll tell you things you didn't know. That's the point, isn't it?!
  • We're hard-working pros, too. We've been in your role.
  • Take credit for our results. Please, we work for you!

We do in days what used to take months.
And we do a better job for a fraction of the cost.

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Turn failing digital transformations around.
Plan digital transformations that work the first time. Right now.™

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